Not able to login to desktop platform

05 Jan 2017, 09:34Not able to login to desktop platform#1
riteshkrposts: 3since: 05 Jan 2017

Please resolve the issue i am facing with desktop version.. web version is working fine... tried many times after uninstalling. but after reinstallation again m facing the same error.. please advice

05 Jan 2017, 21:52#2
davidp13posts: 67since: 06 May 2014

there is a connection issue with the new version!!!

admin what is going on? urgently get back to us all pls!!

who else is having connection issues?

06 Jan 2017, 08:52#3
riteshkrposts: 3since: 05 Jan 2017

will there be anybody to resolve my issue.. m ready to provide my Team viewer access...

How long will i have to wait for the reply...

Spotware please.......

09 Jan 2017, 12:32#4
Spotwareposts: 2877since: 23 Sep 2013

Hello, 

In order to take a close look please submit a trouble shooting report by pressing Ctrl + Alt + Shift + T and leave a reference whihch you can quote in this thread so we can identify it. 

Please also be sure that there are no applications that could be blocking cTrader, such as a firewall. 

Thanks. 


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